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The email server is EXTERNAL, with a FQDN and a PTR properly configured. Hope i’ve been clear, thanks for the support and sorry for the late reply! when performing a backup, my colleague monitored the logs of the mail server and nothing seemed to happen there, as if the email never reached the mail server(which is what it’s currently happening).the test email works perfectly fine with the same parameters.I know it says unable to connect to smtp server, but:
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Error at .(CReportMailContents contents, String to, String subject) Error at .(MailMessage message, NetworkCredential credentials, Nullable`1 cancellationToken) at .(ISmtpClient smtpClient, MailMessage message, Nullable`1 cancellationToken) Error Unable to connect to SMTP server because of invalid credentials or connection settings. Info Failed to send email notification: Unable to connect to SMTP server because of invalid credentials or connection settings. Error The function requested is not supported (32Exception) Error at .ConnectCallback(IAsyncResult result) Error at .EndGetConnection(IAsyncResult result) Error at .ConnectAndHandshakeAsyncResult.End(IAsyncResult result) Error A call to SSPI failed, see inner exception. Error at .(ISmtpClient smtpClient, MailMessage message, Nullable`1 cancellationToken) Error at .SendMailEx.SendMailWithCancellation(SmtpClient client, MailMessage message, CancellationToken token) Info Sending email notification, server port '587', timeout '180000', use ssl 'True', to 09:40:44] Error Failure sending mail. These are the logs that i see(note: i’ve modified the email address on purpose, the address is not(obviously) made by only asterisks): In the notification settings both entries(enable control panel notifications - enable email notifications) are marked. Hi, yes all the configuration settings are correct, as the test emails work fine. Is this an internal mail server you’re sending to or external? Have you checked the Veeam Agent logs to see if it says whether it tried to send the email and failed etc? If the email server is internal it should be easy enough to get the logs from also to see if Veeam Agent did try to send the email. That emails arrive when you test but not during the actual job process sounds like an issue with the notification settings, what are these currently set to? I understand you’ve said that this happened after changing mail server, but I’m just making sure we’ve got all the details right.
FAILED TO CONNECT TO VEEAM BACKUP & REPLICATION SERVER WINDOWS
Hi you seen the helpcenter documentation for this? Enabling Email Notifications - Veeam Agent for Microsoft Windows Guide Hope i gave you guys a clear panoramic of the situation, thanks in advance. I already opened a ticket but i also wanted to share what happened to me so that it might be useful to someone else in the future that encounters the same problem as mine. So i started the backup job and, after it finished, nothing has arrived…. I also configured from scratch the email parameters and sent the email test, it worked just fine. vbm so that it keeps track of the older backups, and then finished it. removed the following directories and files:Ĭ:\windows\system32\config\systemprofile\Īfter the removal of the directories listed above i reinstalled the veeam agent 5.0, configured the job using the “map backup” option, clicked the old. So i thought this may be a problem related to some veeam files regarding the old installation, so here’s what i did: I recently changed the email server for the email account, before changing it everything was fine and the backup emails arrived, so at a first glance it seemed a problem with the email server but i made a clean installation of veeam agent 5.0 on another server, using the same credentials, and the emails for the backup job are arriving regularly so this excludes the fact that it may be a problem of the new email server(and also the fact that the email tests arrive without any problem). No veeam B&R is implied, just the agent making backups to a local disk. I’m using the Veeam Agent 5.0 on a windows server 2012 r2. Hi everyone, i’ve been having this problem for a while now…Įmail notifications after backup completion are not being sent anymore to the specified email address, but when i test the credentials the email arrives successfully to my email account.